1. Definition
Cookies are small text files placed on your device when you visit our site. They are used to improve the users' experience. We can store cookies on your computer where they are necessary for the site's operation; however, we need your permission for non-essential cookies.
2. How we use Cookies
We do not track individual users or use cookies to identify individuals. We use cookies to recognise you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners. We need the knowledge gained to provide the service we do.
3. 'Session' and 'Persistent' Cookies
'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.
Session and persistent cookies can be first-party or third-party cookies. A first-party cookie is set by the visited website; a different website sets a third-party cookie. We or our business partners may use both types of cookies.
Third-Party Cookies the website uses: Google Analytics
4. Disclaimer
All our cookies are categorised by the role they fulfil on our website:
a. Strictly Necessary: these are essential to enable you to move around our website and use features such as secure services. Without these cookies, such services could not be provided;
- zlcmid: Stores the visitor's machine ID for the Chat widget's authentication.
- zlcprivacy: Records the user's decision regarding cookie consent.
- zlcstore: Stores visitor account settings locally.
b. Functionality: Allow the website to remember your choices and personalise certain features. These cookies may be anonymised and cannot track your browsing activity on other websites and
c. Performance: These cookies collect information about how users use the website. They don't collect information that identifies a visitor. The information collected is aggregated and used to improve our website.
Google Analytics is a web analytics service provided by Google, Inc. The cookies used by Google Analytics help us analyse how users use the site and count the number of people who use the site. Google Analytics stores your IP address anonymously, and neither Guidoo Services Ltd. nor Google associate your IP address with any personally identifiable information.
d. None of the cookies employed are classified as Behavioural Targeting.
If you wish to turn off our cookies at any time, you may do so through the settings on your browser. However, if you choose to disable or delete our cookies, that will prevent certain important areas and features of our service from functioning correctly. (However, you will not be able to use certain important features of our service.) You can find additional information at AboutCookies.org.
Notwithstanding the audit undertaken regarding our cookies, it is possible we may have missed one from our list above. If you happen to find one being set on our site, please let us know.